Warranty Service Manager
Patterson Custom Homes is Orange County’s premier custom home builder. We’ve wowed over 350 families in the past two decades, transforming their visions into beautifully appointed dream homes that are built to stand the test of time, both structurally and conceptually.
We are seeking a full-time Warranty Service Manager with experience in residential construction to work closely with our customer service team, sub-contractors and new homeowners to ensure a positive customer experience. We are looking for an individual that is self-driven, has a strong attention to detail, possesses excellent time management skills and the ability to multi-task, and can interact with customers and sub-contractors in a professional manner.
The Warranty Service Manager will be responsible for responding to all warranty requests, solving homeowner concerns and delivering high levels of customer service satisfaction in a fast-paced environment for our homes completed in Newport Beach, Corona Del Mar and Dana Point.
RESPONSIBILITIES:
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Must be capable of standing up to 8 hours at a time and safely lifting up to 80 lbs
- Must have at least 5 years' experience with high end residential construction or maintenance
- Must be computer proficient including Microsoft Excel and Microsoft Outlook programs
- Must have strong written and oral communication skills
- Must have a valid CA driver’s license and clean driving record
- Must be self-motivated and able to work with minimal direction
- Must have excellent customer service skills
Please submit your resume and salary requirements for consideration to [email protected].
Job Type: Full-time